I had a recent issue with my Dell Latitude E6430s laptop with USB ports not working. Actually, it has been like this ever since I accidentally updated my OS and for some reasons, I did not bother looking for solutions on how to make it work. For the longest time ever, I’ve been using that big docking system (or whatever you call it) which has USB ports, mouse and keyboard ports, and all that yada. But since I’m going to move to a different country in a few months (yup, tuned in for my next adventures!), I needed to keep a handy laptop with me and I don’t think bringing the docking system would be nice as I wanted to pack light (Hmmm…Let’s see about that). I recently found a forum for Dell users and run every possible driver and solutions there is. Luckily, one of them work and I’m so writing it here just in case the ports would start twerking again. LOL.
- Open the “Run” dialog box by pressing and holding the Windows key, then press the R key (“Run”).
- Type devmgmt.msc.
- Double-click “Universal Serial Bus Controllers”
- Uninstall and delete all files under “Intel (R) USB 3.0 eXtensible Host Controller” but before you do this, make sure you have downloaded Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver.zip (come on, it’s just a few minutes!)
- Restart your computer.
- Run the USB 3.0 Controller Driver.
- Restart your computer again (I swear this is the last).
- Try using any USB device and enjoy!
Okay, so I’m not really a tech savvy but I’m keeping this link just in case I lost my mind and forget how to do these things. I don’t want to search all over again because it took me thousands of trial and error to get things working.
By the way, kudos to everyone who participated in this forum:
And Dell, you better keep things working for me.